Start a Career with Sullivan's Auto Service & Tire Pros

Looking for a proven General Manager who can lead people, drive performance, and hold a team accountable to high standards.

This is not a caretaker position. We need a leader who can build a winning culture, execute systems consistently, develop people, and ensure every department meets performance expectations.

If you thrive on leadership, coaching, accountability, and measurable results, we want to talk with you.

What You’ll Be Responsible For

• Leading daily operations of a high-volume automotive repair facility

• Managing Service Advisors, Parts, and Production teams

• Holding team members accountable to performance standards and expectations

• Driving revenue, gross profit, car count, ARO, technician productivity, efficiency, and proficiency

• Conducting daily huddles, weekly meetings, and one-on-one coaching sessions

• Monitoring KPIs and taking corrective action when goals are missed

• Recruiting, hiring, developing, and retaining top talent

• Building a culture of ownership, urgency, and continuous improvement

• Creating clear expectations and following through with accountability

• Delivering exceptional customer experiences while maintaining profitability

What Success Looks Like

Within your first 90 days:

• Every department has clear scorecards

• Team members know their expectations

• Accountability conversations happen promptly and professionally

• KPIs are reviewed consistently

• Production and sales processes are being followed

• Employee performance issues are addressed directly

• Shop profitability and operational consistency improve

Ideal Candidate

You may be a fit if you:

• Have 5+ years of leadership experience in automotive repair

• Have successfully managed Service Advisors and Technicians

• Understand financial statements and shop KPIs

• Are comfortable having difficult conversations

• Can coach high performers and confront poor performers

• Lead with clarity, consistency, and follow-through

• Hold people accountable without creating drama

• Believe culture and accountability go hand in hand

• Are highly organized and execution-focused

• Have experience with Tekmetric, or similar shop management systems

Compensation & Benefits

• Competitive base salary

• Performance bonus tied to shop KPIs

• Paid time off

• Training and professional development

• Opportunity to lead a growing organization with a strong reputation

A Note About Leadership

We’re looking for someone who believes that leadership means serving the team, setting clear expectations, and holding people accountable to them. If you’re uncomfortable addressing performance issues or enforcing standards, this is probably not the right role.

If you enjoy building teams, driving results, and creating a culture of accountability, we’d love to meet you.

Apply today and tell us about the teams you’ve led, the results you’ve achieved, and the challenges you’ve overcome.